At jijiwin Casino, we believe that gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, information, and support needed to enjoy our platform responsibly — because your wellbeing always comes first.
Responsible gaming means enjoying casino games — whether it's slots, poker, bingo, or live dealer tables — as a form of entertainment, not as a way to make money or escape from problems. At jijiwin, we want every player from Manila to Mindanao to have a great time on our platform while staying in full control of their gaming habits.
The reality is that gambling, like many forms of entertainment, carries risks. For most players, it stays a fun pastime. But for some, it can develop into a problem that affects their finances, relationships, and mental health. jijiwin takes this seriously — which is why we've built a comprehensive suite of responsible gaming tools directly into our platform, and why we actively encourage all players to use them.
Responsible gaming at jijiwin is built on three core principles: awareness (understanding the risks), control (using the tools available to manage your play), and support (knowing where to turn if gaming stops being fun).
Problem gambling doesn't always look the same for everyone. It can develop gradually, and many players don't realise there's an issue until it has already affected their daily life. Here are some common warning signs to watch out for:
Spending more money on gambling than you can afford to lose, or chasing losses by placing bigger bets to try to win back what you've lost.
Gambling to escape stress, anxiety, depression, or other emotional problems rather than for entertainment.
Lying to family members, friends, or colleagues about how much time or money you spend gambling.
Neglecting work, school, family responsibilities, or personal relationships because of gambling.
Feeling restless, irritable, or anxious when you try to cut down or stop gambling.
Borrowing money, selling possessions, or taking out loans to fund gambling activities.
Thinking about gambling constantly — planning your next session, reliving past wins, or calculating how to get more money to play.
If you recognise any of these signs in yourself or someone you care about, please reach out to jijiwin's support team or use the self-exclusion tools available in your account settings. You are not alone — help is available.
Answer honestly — this is just for you. Tick any statements that apply to your gaming behaviour over the past 30 days.
jijiwin provides a full range of player protection tools that you can activate at any time through your account settings or by contacting our 24/7 support team. These tools are free, easy to use, and designed to help you stay in control of your gaming experience.
Set daily, weekly, or monthly deposit limits to control how much money you add to your jijiwin account. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period — but decreasing it takes effect right away.
Set a maximum session duration so that jijiwin automatically reminds you — or logs you out — when you've been playing for a set amount of time. This is especially useful for players who lose track of time during long gaming sessions.
Enable periodic reality check notifications that pop up during your gaming session to show you how long you've been playing and how much you've wagered. A quick reality check can make a big difference in keeping your session fun and controlled.
Take a short break from jijiwin by activating a cool-off period of 24 hours, 7 days, or 30 days. During this time, you will not be able to log in or place bets. This is a great option if you feel you need a temporary break without committing to full self-exclusion.
If you feel that gambling has become a serious problem, jijiwin's self-exclusion tool allows you to permanently or temporarily close your account for a minimum period of six (6) months. During self-exclusion, your account will be deactivated, you will not receive any marketing communications, and you will not be able to create a new account. Self-exclusion is a serious step — and jijiwin fully supports your decision to take it.
To activate self-exclusion, contact our support team via 24/7 Live Chat or email us at [email protected]. Our team will process your request promptly and with full confidentiality.
Whether you're a casual player enjoying a few rounds of bingo on a Friday night or a regular at the jijiwin poker tables, these practical tips will help you keep gaming fun:
If gambling is affecting your life or the life of someone you love, please reach out. Our support team is available 24/7.
jijiwin Live Support
Available 24/7 via in-platform Live Chat
Email Support
jijiwin Casino operates within the framework of the Philippine Amusement and Gaming Corporation (PAGCOR). PAGCOR mandates responsible gaming standards for all licensed operators in the Philippines.
PAGCOR's responsible gaming guidelines are designed to protect Filipino players and ensure that gaming remains a safe and regulated activity.
All jijiwin players must verify their age before depositing or playing. Accepted documents include:
"Gambling is addictive.
Know when to stop."
— PAGCOR Responsible Gaming Tagline
Built-in features to keep your gaming safe, fun, and in your hands
Set daily, weekly, or monthly caps on how much you can deposit into your jijiwin account. Limits take effect immediately and can only be increased after a 24-hour review period.
Decide in advance how long each gaming session should last. jijiwin will notify you when your time is up — or automatically log you out if you prefer a harder stop.
Receive periodic in-game pop-ups showing your session duration and total wagers. A quick reality check keeps you grounded and in control of your play.
Take a short break of 24 hours, 7 days, or 30 days without permanently closing your account. A great option when you just need some breathing room.
Permanently or temporarily close your jijiwin account for a minimum of 6 months. All marketing stops immediately. Contact our support team to activate this at any time.
Review your full gaming history, deposit records, and session logs at any time from your jijiwin account dashboard. Transparency is key to staying in control.
jijiwin Casino is built for fun. Set your limits, use our tools, and enjoy slots, poker, bingo, and more with full confidence that your wellbeing is always our priority. Play smart, play safe — and have a great time doing it.
21+ only. T&C apply. "Gambling is addictive. Know when to stop."